Frequently Asked Questions
Everything you need to know about your Darkpark shopping experience.
What is the typical shipping timeframe for my order?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Domestic delivery takes 3-5 business days, while international shipping can range from 7-14 business days depending on your location.
How can I ensure I select the correct size?
Each product page features a detailed size guide and specific garment measurements. As Darkpark often utilizes oversized and relaxed fits, we recommend checking the 'Fit Advice' section on the product description.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For select regions, we also offer 'Buy Now, Pay Later' options through Klarna.
Where are Darkpark garments manufactured?
Quality and craftsmanship are our priorities. Most of our collection is proudly designed and manufactured in Italy, working with specialized artisans to ensure the highest standards of textile production and finishing.
How do I track my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your package in real-time.